Thursday, June 21, 2007

Psycho Clients


Today, HZG encountered another "Psycho Client from Hell." That's putting it mildly.

This will be more of a rant than a blog - however if you think this is you - PLEASE do not torture other people that come to your home.

From the moment the crew stepped in the house to perform work until the moment they left - this client was always less than 2' away. We typically do not mind someone watching us work, but this lady asked question after question after question. Again, we do not mind people asking questions. However, it was THE SAME question each time. "Why are you insulating the walls? X3". "Why are you putting a weatherstrip on my door?X3". You get the idea.

This lady not only would follow us around, but she carted her oxygen tank along with her...while smoking a cigarette. She must have gone through 3 packs.

Lastly, in order to perform the final blower door we had to put the home into winter operating condition - close all windows, doors, etc. You'd have thought that we had started a riot. "It's too hot in here to be doing this." "How much longer, the house is filling up with smoke - I'm on oxygen you know."

This was a modern day version of "Psycho."

I think I'm done now...

2 comments:

Anonymous said...

lol got too love the clients that qualify for assistance and sometimes they are really lonely and your the only company or conversation they have had in a long time i always make a huge effort too talk and convince them they really need the test for safety reasons, co , iaq, or whatever contaminents they make cig smoke etc, if still she cant listen too reason youll know you did your best too assure her safety and the homes safety. and at the end of the day you did your best too convince her thats all anyone can ask

The House-Zen Guy said...

It's sounds like you've been there...

At the end of every day, we perform a worst case draft test to ensure that the client won't die. We actually had one clients say, "Can I sign something stating that I won't hold you responsible if I die?"

Sometime, I just hate people...